Terms & Conditions
Orders and availability
All orders are subject to acceptance and product availability. Pricing of products are correct at the time of entering information. However, we reserve the right to change prices. You have the right to cancel your order at any time if not totally satisfied within 7 working days after the day you received your goods. You will then be given an unconditional full refund, including any delivery charges. If you wish to cancel your order, please call our Customer Services department on +44(0)207 29 47 551.
We offer a no-quibble guarantee with all of our goods, should you not be completely satisfied
The information you provide will be kept confidential and used to help support your customer relationship with body by nature. Amongst other things, we want to help you find information on our web site quickly and alert you to special offers, updated information and other new products and services from body by nature. No agents or contractors of body by nature will have access to your personal information. We keep your information confidential, in accordance of the British Data Protection Act 1998, and will not use it for any other purpose.
Buying from outside the UK
Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from Body by nature supplements, you are considered the importer of such item and must comply with all laws and regulations of the country in which you are receiving the goods. Please make any inquiries before ordering from us so as not to have any issues once the item is sent to you. Once you pay for the item, by clicking pay, you have agreed our terms and conditions. If any item is not allowed into your country, then this becomes your risk and not ours. No refund will be made.
Refund & Exchange policy
Please note that you are entitled to cancel your order if you so wish, provided that you exercise your right no longer than 7 working days after the day on which you receive your order. You will then be given an unconditional full refund including any delivery charges. Should you wish to return anything bought from us, we will be happy to refund, or exchange a product, provided it is in fully resalable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging. If you wish to return your goods please call our Customer Services department on +44(0)207 29 47 551.
We pride ourselves in the way we look after our customers. If you require assistance, guidance or have a complaint please do not hesitate to contact our Customer Services department. Distance selling regulations The Distance Selling Regulations (DSRs) are the rules that apply if you are selling products or services to consumers without face-to-face contact, and where the consumer has not had an opportunity to examine the goods before buying or to discuss the service in person. Examples of distance selling include selling via: the internet, text message, phone call, fax and interactive TV or mail order. A copy of the regulations can be obtained by the Office of Fair Trading http://www.oft.gov.uk/
The copyright in all material provided on this site is held by body by nature or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of body by nature or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this site for personal, non-commercial use only; provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You may not, without body by nature’s permission, "mirror" any material contained on this site onto any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Any unauthorised use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Website links & third-party websites
Body by nature has not reviewed and has no control over the content of any other website. Body by nature does not endorse, recommend, adopt or necessarily agree with any information on any other website, or the persons or entities controlling any other web site. You may not, without body by nature’s prior written consent: copy or use any information on your website; or represent that body by nature endorses your website, company, or its products or services.
Body by nature, Head office: 4 Royal Mint Court, London, EC3N 4HJ. +44(0)207 29 47 551.